Shipping Policy
At K2 Legal High Incense, we are committed to providing you with a seamless shopping experience, ensuring fast and reliable shipping on all orders. Here’s what you can expect when you shop with us:
Shipping Times
We offer fast, secure shipping to ensure your K2 Incense products arrive promptly. Orders placed before 3 PM (EST) are processed and shipped the same day. Depending on your location, expect delivery within 3-7 business days. For international orders, delivery times may vary based on customs and location.
Tracking Your Order
Once your order is shipped, you will receive an email with a tracking number so you can follow its journey right to your doorstep. We partner with reputable carriers to ensure your package is handled with care.
Shipping Costs
We offer free shipping on all domestic orders over $280. For smaller orders, shipping fees are calculated at checkout, based on your location and preferred shipping method. International shipping rates vary depending on the destination.
Money-Back Guarantee
Your satisfaction is our priority! If you’re not completely satisfied with your purchase, we offer a 30-day money-back guarantee. Simply contact our customer service team to initiate a return and receive a full refund. Please ensure that the product is unused and in its original packaging.
Lost or Damaged Items
In the rare case that your package is lost or damaged during transit, please reach out to us immediately. We will work swiftly to resolve the issue, either by sending a replacement or offering a refund.
We value your trust and are dedicated to providing you with a worry-free shipping experience. Should you have any questions, feel free to contact us at [email] or call our customer service line at [+1 (310) 776-5930].